In the News


Your generous contribution will strengthen the 211 network across the U.S. and help expand our services, including initiatives like Ride United, which provides free transportation to people in need.

How United Way Uses AI To Solve The Next Generation Of Complex Problems 
211 highlighted at Dreamforce 2019 in a session and interview with IBM Bluewolf focused on how the national 211 team is leveraging AI tools like Salesforce Einstein and IBM Watson to make better use of 211 data.

Need help with … almost anything? Just call 211 
United Way of Dane County shares examples of the broad range of services its 211 specialists connect Madison, WI residents with every day.
Dec. 18, 2019

'You can truly save lives': Lake County service agencies tout new 211 assistance line 
United Way of Lake County launched 211 in 2019 and is now the largest county in Illinois with the service.
Sep. 24, 2019

Better than a Google search, 211 helps thousands of Minnesotans in need 
Every 2.3 minutes, a Minnesotan calls 211 seeking help for themselves or another person in need. In an age where people are more likely to go to the internet to find such information on their own, 211 maintains its massive user base due to the quality of information it can provide.
Sep. 20, 2019

Rhode Island launches cyber crime hotline 
United Way of Rhode Island and the Cybercrime Support Network partner to launch the first statewide cybercrime victim support hotline in the U.S. Leveraging Victims of Crime Act (VOCA) dollars, UWRI will now provide 24/7 information and assistance to victims of cybercrime through its 211 service
May 13, 2019

United Way Launches Coalition to Help Those Impacted By Government Shutdown 
United Way will lead the 'United for U.S.' coalition, a joint effort by corporate partners, organized labor, the United Way network and nonprofits to provide assistance with housing payments, utility bills and groceries. 
Jan. 11, 2019

Local charities helping furloughed workers during government shutdown
As the government shutdown enters its 20th day, the effects are starting to be felt by the 420,000 federal employees working without pay and the 380,000 federal employees who have been furloughed. On January 10, thousands of federal employees missed their first paychecks of 2019. Learn more
Jan. 10, 2019

Lyft is teaming up with nonprofits to get people in need where they need to go
If you can’t afford a car or access public transit, how can you make crucial appointments like doctor’s visits or job interviews? United Way is helping, with an assist from Lyft. 
Dec. 19, 2018